Barley Fields

FAQ

Where is Global Track Warehouse located?


Global Track Warehouse has two locations in Australia, with our headquarters being in Yass, and our other location in Perth. Both handle distribution throughout the region!




How can I pay?


We accept many forms of payment for our rubber tracks, with the most common form being credit card. We also accept checks and bank wire transfers. Those are currently the only accepted methods of purchasing at the moment. Click here to request a quote today!




Will my rubber tracks or rubber pads come with a warranty?


All positive drive and friction drive tractor tracks come with a 2 year, 2000 hour warranty. All other agricultural rubber tracks have a 2 year, 1000 hour warranty. Industrial track warranties range from 1 year, 1000 hours to 4 years, 4000 hours. Call us today with any questions you have or if you need to request a warranty for a faulty track.




What if I need to make a return or exchange?


To request a return, email aus@globaltrackwarehouse.com and let us know the track size and quantity that you are looking to return/exchange. Use this format for the email subject line; Return - [track size and quantity]. We will get back to you soon with a form to fill out and will begin processing the request as soon as it is submitted.




Can I pick up my purchase from one of your locations?


You may pick up your order in person if you wish from both of our distribution centres. Just let us know at the time of order that you plan on doing so with estimated date and time of pickup so we can accommodate you and have everything ready when you arrive!




What if I can't find what I am looking for in the product selector?


Don't worry, you can still contact us by phone or email at (02) 6226-4370 or aus@globaltrackwarehouse.com as we may have an alternate solution that would work just as well!




Is my information protected?


For information about our privacy policy click here to learn more!





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Heavy Machinery

GTW manufactures and distributes rubber tracks and rubber pads for skid steers, excavators, tractors, grain carts,  harvester combines, mini excavators, compact loaders, multi terrain loaders, dumpers, mini dumpers, and more!

Brands We Serve

GTW provides aftermarket replacement rubber tracks and rubber pads for all the big names in the agricultural and industrial industry. From Agco, Bobcat, Case, CAT, John Deere, Komatsu, Kubota, Morooka, Takeuchi, and many more!

Distribution Network

Our Australian distribution network consists of warehouses located in Yass and Perth. These two locations ship nationwide, and offers same day shipping on orders placed before 2 PM AEST.